SugarCRM: Difference between revisions
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'''[[w:SugarCRM|SugarCRM]]''' is customer relationship management (CRM) system, in use by the Wikimedia Foundation. WMF is using the [http://www.sugarforge.org/content/open-source/ open-source] version which used to be available: Community Edition 6.5 is currently in maintenance mode<ref>Alex Nassi, ''[https://community.sugarcrm.com/sugarcrm/topics/where_is_sugarcrms_source_code_version_control_system_vcs?topic-reply-list%5Bsettings%5D%5Bfilter_by%5D=all&topic-reply-list%5Bsettings%5D%5Breply_id%5D=14280654#reply_14280654 Where is SugarCRM's source code version control system/CVS?]'', May 2014.</ref> |
'''[[w:SugarCRM|SugarCRM]]''' is customer relationship management (CRM) system, in use by the Wikimedia Foundation. WMF is using the [http://www.sugarforge.org/content/open-source/ open-source] version which used to be available: Community Edition 6.5 is currently in maintenance mode<ref>Alex Nassi, ''[https://community.sugarcrm.com/sugarcrm/topics/where_is_sugarcrms_source_code_version_control_system_vcs?topic-reply-list%5Bsettings%5D%5Bfilter_by%5D=all&topic-reply-list%5Bsettings%5D%5Breply_id%5D=14280654#reply_14280654 Where is SugarCRM's source code version control system/CVS?]'', May 2014.</ref> |
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and will not be followed by a version 7.<ref>Clint Oram, ''[https://community.sugarcrm.com/sugarcrm/topics/sugarcrm_in_the_next_10_years SugarCRM in the Next 10 Years]'', January 2014.</ref> |
and will not be followed by a version 7.<ref>Clint Oram, ''[https://community.sugarcrm.com/sugarcrm/topics/sugarcrm_in_the_next_10_years SugarCRM in the Next 10 Years]'', January 2014.</ref> |
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Latest revision as of 04:14, 18 May 2024
 | This page is kept for historical interest. Any policies mentioned may be obsolete. If you want to revive the topic, you can use the talk page or start a discussion on the community forum. |
SugarCRM is customer relationship management (CRM) system, in use by the Wikimedia Foundation. WMF is using the open-source version which used to be available: Community Edition 6.5 is currently in maintenance mode[1] and will not be followed by a version 7.[2] The following past uses of SugarCRM are known.
- In June 2006 it was tested for something.[3]
- In August 2011, it was reported to be considered as an option for some uses: "We have implemented and field tested case management systems such as SugarCRM".[4]
- In May 2012, it "was being customized for the use of India Programs".[5]
- The Legal and Community Advocacy Team uses SugarCRM "as a case management tool for our team and Legal (as well as others)".[6]
- Ops documentation is not aware of the service, software or server.[7]
Other facts about SugarCRM pertinent to Wikimedia projects are known.
- In May 2014, Lila Tretikov is announced as the new executive director of the Wikimedia Foundation. She was previously chief product officer at SugarCRM.[8]
See also[edit]
- Blog post comment by Philippe, September 2014
- DMCA Takedowns, Inappropriate Images and More: How the LCA Team Uses Technology to Scale, James Alexander, Wikimania 2014
References[edit]
- ↑ Alex Nassi, Where is SugarCRM's source code version control system/CVS?, May 2014.
- ↑ Clint Oram, SugarCRM in the Next 10 Years, January 2014.
- ↑ June 22: 23:50ish brion: setting up sugarcrm on office.wm.o.
- ↑ Wikimedia Foundation Report, August 2011
- ↑ Wikimedia Foundation Report, May 2012
- ↑ Ongoing work areas of the Wikimedia Foundation, April 2014
- ↑ wikitech:Special:Search/sugarcrm. An undocumented Wikimedia Labs project exists, wikitech:Nova Resource:Sugarcrm.
- ↑ Wikipedia Has a New Boss: Lila Tretikov Named Executive Director of Wikimedia Foundation, 1 May 2014.