Volunteer Response Team/Volunteering

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The Volunteer Response Team (VRT) always welcomes new volunteers to help with answering tickets. Nonetheless, to ensure the quality of service and given the confidential nature of the work, there is a selective application procedure.

The VRTS administrators are a group of highly-trusted and experienced volunteers who assess your application to join the VRT. When assessing an application, they familiarize themselves with your work on the Wikimedia projects to ensure that you are suitable as an addition to the VRT. It therefore takes some time before you receive a response regarding your application.

How do I volunteer?

If you are interested in volunteering, please read VRT/Recruiting for information about what the job entails. Feel free to join #wikimedia-vrt^connect to ask any questions that you might have with regard to the Wikimedia Volunteer Response Team. Before applying, please ensure that you are:

• Willing to work on difficult, sensitive, and at times hostile messages
• Courteous, skilled at resolving disputes, friendly – even in the face of hostility – sensitive to the needs of outsiders, and have exemplary discretion
• Willing to sign the VRTS users confidentiality agreement, considering the access to nonpublic personal data policy
• 16 years of age or older

Please review the list of queues prior to submitting your application, and apply for all of those queues where you think you'd be able to help.

Notes

• The VRT is especially interested in users who are entrusted with any special tools on local projects (sysop, bureaucrat, checkuser, etc.), though this is not an absolute requirement.
• Please also add links to help desk posts, talk pages, or other discussions you think are relevant.
• Language skills — other than English — are also highly appreciated. Additional help in language queues is greatly needed and we'd like to know if you are able to help in any other language.
• If you already have access to VRTS, and you'd like to get access to additional queues, you typically don't need to apply here. Ask on Administrator requests on vrt-wiki instead.
• Permissions queues: users that already have strong knowledge of and experience with copyright issues, like administrators or license reviewers on Wikimedia Commons, are highly appreciated and invited to volunteer. Users without such skills should apply for info queues instead.

German-speaking volunteers

If you'd like to volunteer for the info-de queue, please apply locally by following the instructions at de:Wikipedia:Support-Team#Mitarbeit im Support-Team.

Dutch-speaking volunteers

If you'd like to volunteer for the info-nl queue, please apply below and send an email to contact-nllistswikimediaorg for the team to assess your application.

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SuperHamster

• User links: SuperHamster (talk • contribs • CentralAuth • global • count • blocks)
• Babel/Languages you can reply in: en-N
• Your most active user talk page(s): en:User talk:SuperHamster
• Queues you would like access to: info-en, permissions-en, permissions-commons
• Email sent? Yes

Hi there! I was on the OTRS/VRT team from July 2014 through the end of 2022, removed due to inactivity. I'd like to re-join the team and help out where I can.

I've been an English Wikipedia editor since 2007 (35,000+ edits), as well as a contributor to the Wikimedia Commons under User:Kevin Payravi (40,000+ contributions). A lot of my earlier days were spent helping users at the Wikipedia Teahouse and help desk. While I still contribute to Wikipedia a bit, I spend most of my wiki-time organizing public-facing events and training, including conferences, edit-a-thons, and photo campaigns. These include organizing WikiConference North America (2017 to present), Wiki Loves Monuments in the United States (2016 to present), WikiPortraits (2024 to present), Ohio Wikimedians User Group activities, and being on the Board of Wikimedia DC (2018 to present). I'm interested in helping out on the info-en queue again, as well as helping review permission submissions (I have a lot of experience with copyright and licensing through my work on Commons, Wiki Loves Monuments, and WikiPortraits). Thank you! ~SuperHamster Talk Contribs 02:55, 6 June 2024 (UTC)

• Support I confirm the accuracy of this user's statement and their good standing as an editor. Bluerasberry (talk) 13:49, 7 June 2024 (UTC)