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Revision as of 05:38, 18 October 2021
Welcome to the FLOSS-Exchange, a wiki page for non-profit organizations to share experiences with free/libre and open source software (FLOSS).
To share your experiences, add a new section about your organization.
See also:
- Open Source Toolset, open source tools used for content creation in the Wikimedia projects.
- FLOSS-Exchange/Matrix, a matrix over the information below.
- Wikimedia Social Suite
Wikimedia Foundation
- About
- 501(c)(3) non-profit organization which operates Wikipedia, the free encyclopedia, and other free knowledge communities.
- Homepage
- http://www.wikimediafoundation.org/
- FLOSS Tools we use
- MediaWiki - the open source wiki software which runs all Wikimedia projects. We also use it internally for the office staff, and for coordination with chapter organizations in multiple countries.
- MediaWiki runs on standard open source server software: Apache, MySQL, PHP, etc.
- See also: the more detailed mw:Upstream projects listing
- OTRS - an open source ticketing system. We use it to respond to incoming e-mails in multiple languages, with the help of hundreds of volunteers.
- CiviCRM - constituent relationship management. We're consolidating all our fundraising tracking using this database.
- Since 2016, more code sharing: mw:Fundraising tech/Free Software Citizenship
- LibreOffice - word processing, spreadsheets, presentations, etc. Has an OK drawing component as well.
- Ubuntu - a Linux-based operating system we use on servers and some office client machines.
- Mailman - a mailing list manager. We use it to administer hundreds of mailing lists.
- Firefox - arguably the world's greatest web browser :-)
- Thunderbird - open source email client
- Hexchat and freenode - Hexchat (X-Chat on some GNU/Linux distributions) is an open source IRC client. freenode is a non-profit IRC network, and many open source projects and social organizations can already be found there.
- GIMP, Inkscape, and Dia - bitmap graphics editor, vector graphics editor, and business chart editor. Dia is not very feature-rich so not really recommended for complex use scenarios.
- WordPress for multiple blogs (including the Wikimedia blog).
- Etherpad
- SugarCRM
- Phabricator
- Munki
- DeployStudio
- Atom
- Wireshark
- Puppet
- Apache Directory Studio
- GPG Tools
- VirtualBox
- Nmap
- Loomio
- Zulip
- Jitsi at Wikimedia Meet (unofficial instance)
- and many more.
- Formely used
- Proprietary applications we currently use
- Google Apps
- There is some documentation under https://office.wikimedia.org/wiki/Office_IT/Education/Google_Apps.
- Upon management request, as part of the off-boarding procedure, i.e. when an employee/contractor leaves the WMF, Office IT reassigns ownership of their google docs to the hiring manager. This helps avoiding information loss for documents not archived on Wikimedia wikis.
- Mac OS X as operating system (by user preference)
- Finance and administration things (changed often)
- QuickBooks for accounting
- Namely as a payroll and human resources system.
- Mindflash for HR stuff [1]
- Concur ([2]?) Expense for administration (contract orders) [3]
- Adaptive Discovery (finance) plus custom dashboards
- Coupa (2020)
- JAMF (2018)
- Zendesk (proprietary, hosted) is used as ticket system (instead of Phabricator and OTRS) by WMF Office IT, in addition to private officewiki material
- Adobe Indesign for design work
- Adobe Photoshop for some graphic design and print work
- Various proprietary browsers for cross-browser testing
- mw:Project management tools being migrated to Phabricator
- Trello (Most of the WMF Engineering teams that used Trello have moved to Phabricator, see phab:T825 and the list of all WMF boards)
- Asana, used by The Grantmaking Learning & Evaluation team to manage collaborative research projects
- Google Hangouts/Meet or BlueJeans[1] or Zoom (2019) for meetings
- JunOS on the routers
- Cisco IOS on some switches and routers
- Maxmind geoip database and email address assessment
- Qualtrics & SurveyMonkey for surveying
- See discussion on issues, limitations and alternatives (such as LimeSurvey) as well as privacy
- The (terrible) Qualtrics translation interface is no longer used. Compared to LimeSurvey, Qualtrics makes it impossible to automate translation, see phabricator:T145069#3547686. As a result, translators are being forced by survey managers to use inferior and proprietary workflows such as Google Docs.
- irccloud for persistent web based irc clients (irccloud does open source their mobile clients, but not their web/server code) (attempted discontinuation in 2020)
- Google Groups instead of mailman for some lists
- Various chat systems are used by some users (not for any official business), including Slack [4], IRCCloud, Skype etc.
- Mural
- MailChimp for Wikimania Scholarship announcements
Wikimedia Nederland
- GNU Cash - open source accounting
- WordPress - blogging software, also used for some websites such as of our annual conference
- MediaWiki :) for public and private websites (https://wikimedia.org.au/ and https://comm.wikimedia.org.au/)
- Phabricator for technical project management (tag: wmau)
- Mailman (public) and Google (committee) for email lists
- OpenOffice, Inkscape, GIMP for creating/editing documents or images
- Closed source
- Xero, for accounting
- Zoom for monthly Committee and Community meetings
- Google docs for minutes and other documents
- Google drive for short term storage of minutes etc.
- GitHub pages for http://wikiclubwest.org.au/
Wikimedia DC
- FLOSS tools used
- MediaWiki for the website
- …
- Proprietary cloud services currently used
- Podio for contact and project management
- Zoom for video conferencing
- QuickBooks Online for accounting
- Gusto for payroll/HR
- MailChimp
Wikimedia Finland
- Contact
susanna.anas (at) wikimedia (dot) fi
- FLOSS
- WordPress
- Etherpad
- MediaWiki
- Proprietary / Services
- Holvi online banking platform
- Todoist task manager
- Google Docs, Hangouts
- Yhdistysavain membership management
- Hackpad
- Trello for "mood boards" rather than project management
- MailChimp
Wikimédia France
- About
- Association loi de 1901
- Homepage
- http://www.wikimedia.fr/
- Contact
- sylvain (dot) boissel wikimedia (dot) fr // jean-frederic (dot) berthelot wikimedia (dot) fr
- FLOSS tools we use
- MediaWiki - the open source wiki software which runs all Wikimedia projects. We use it internally as a coordination tool for our members and for our board.
- LibreOffice - word processing, spreadsheets, presentations, etc.
- GIMP, Inkscape - bitmap graphics editor, vector graphics editor.
- LDAP/OpenLDAP - a protocol to allow a single user login across all the tools our members are provided with (MediaWiki, Galette, Sympa)
- Sympa - a mailing list manager (used especially by universities and other big lists). We replaced Mailman by Sympa, since it provides a better LDAP integration.
- WordPress - CMS, for the official website/blog and several specialized websites
- Piwik - Web analytics for all our websites
- CiviCRM - constituent relationship management (more information)
- GNU/Linux Ubuntu - Operating system running the staff computers.
- Mumble - conference call system for board meetings − replaced Skype between August 2013 and 2014 and then again starting April 2015
- Jitsi − onference call system for some working group meetings.
- Phabricator − project management. The Wikimedia instance is used for joint projects with WMF (like the Wikimedia_Hackathon_2015) or public projects such as the WikiConvention francophone ; a self-hosted one for internal IT work tracking.
- Nextcloud
- FLOSS cloud services we use
- Framadate / OpenSondage − coordinating meetings
- Framapad / Etherpad − realtime collaborative writing
- Framacalc / Ethercalc, experimentally
- FLOSS tools we used to use
- SPIP - a content management system. We tried it for our new website but eventually used it for our first symposium (http://colloque.wikimedia.fr/2007)
- GNU Cash - accounting software. It provides a double-entry bookkeeping feature.
- Limesurvey Survey software
- Galette - a membership manager. (pretty France-specific, poorly maintained and somewhat buggy, so not recommended). Was phased out in favour of CiviCRM since July 2012.
- Scribus - a desktop publishing software for some of our work (eg for our annual reports). We are now using more Adobe InDesign.
- Drupal, CMS, for the official website. Was phased out in favour of WordPress.
- Bugzilla − bug tracking software for our internal IT needs. Was phased out in favour of a self-hosted Phabricator instance.
- Proprietary applications we currently use
- Adobe InDesign for our design work.
- Ciel for accounting.
- Staff machines are also equipped with Microsoft Windows (with Microsoft Office) as secondary operating system. (as main OS for accounting and design work)
- Proprietary cloud services we currently use
- Google Docs − mainly for its collaborative spreadsheet capabilities, marginally for collaborative writing (Etherpad/wiki are generally preferred)
- Qualtrics for surveying
- Google Forms for some internal surveying
- Google Hangouts for remote participation to meetings, although Jitsi is getting more and more traction.
- Trello for project management (projects like WLM, working groups tasks like GLAM)
- GitHub for code hosting of volunteers projects.
- 1Password for password management
Wikimedia Deutschland
- About
- Wikimedia Deutschland
- Homepage
- https://www.wikimedia.de/
- Contact
- info@
- FLOSS tools we use
- MediaWiki (members website)
- CiviCRM
- Wordpress
- Nextcloud (also listed on https://nextcloud.com/ main page)
Wikimedia Italia
- Homepage
- http://www.wikimedia.it/
- FLOSS tools we use
- MediaWiki – currently used both as restricted public wiki for our website and private wiki for members and board. We also run on MediaWiki a few other wikis (e.g., WikiAfrica and wlm.wikimedia.it), and we had a few others in the past (e.g., Musica and Biblioteca).
CiviCRM (with Drupal) – customer relationship management. We're using it to track members data and donors data(died on July 2015)- OTRS – an open source ticketing system. We use it to manage many email addresses (generic request, membership application, ecc.).
- Mailman – a mailing list manager. We use it to administer mailing lists
- freenode – freenode is a non-profit IRC network. WMI has a public channel there and a couple of private channels (mostly used by our board for their online meeting)
- MySQL is used for the MediaWiki, CiviCRM and OTRS
- CheckFox – used to check dozens of spam messages to be moved to junk queue in own OTRS
GNU Cash – open source accounting(replaced by some Italian-specific proprietary software which only runs on Windows)- WordPress – for websites like wikimedia.it, wikilovesmonuments.it, archeowiki.it, sostienilacultura.it and others
- Ubuntu – operating system for all computers in the office and computers shown in public events, most board members
- Debian GNU/Linux – operating for some servers (webserver, mailserver, database server, ecc.)
- LibreOffice – word processing, spreadsheets, presentations, etc.
- Thunderbird – email client
- GIMP – internally produced graphics
- Nextcloud (at [5]) – file hosting/sharing and sometimes collaborative document editing, mainly for private files within the office and some members
- LimeSurvey
- Wikimedia Italia/LimeSurvey
- (or hosted at LimeService when needed)
- https://framaforms.org – smaller surveys and data collection
- https://framadate.org – date picking for member and board meetings (instead of Doodle) (technical info)
- phpList (hosted) – occasional newsletters
- Jitsi – internal meetings of the office/board/members and some webinars (public instance when few participants; temporary instance on a VM ad hoc for bigger ones)
- Etherpad, Ethercalc – some document drafting
- Moodle – courses and lessons (integrated with BigBlueButton)
- BigBlueButton – videoconferencing tool
- Helios Voting – cryptographically secure elections during online general assemblies
- Matomo (ex "Piwik") – web analytics (phab:T270746)
- Proprietary tools
- Google Docs for some document drafting, usually by the staff
- Google Forms for some internal processes
Google Analyticsreplaced by Matomo in Dec 2021 (phab:T270746)Dropbox for occasional sharing of internal documentsreplaced by ownCloud and then NextcloudGoogle Hangout or Skype for audio/video calls with third parties who rely on it(no known users in 2019)- MailChimp for some newsletters outside our traditional contacts (e.g. municipalities) [discontinued once in 2017 but then reappeared]
- Give replaced CiviCRM
Wikimedia Toolserver
- Historical. The project was shutdown on July 1, 2014 and has been replaced by Toolforge.
- About
- The Wikimedia Toolserver was a collaborative platform providing Unix hosting for various software tools written and used by Wikimedia editors. The service was operated by Wikimedia Deutschland e.V. with assistance from the Wikimedia Foundation.
- Homepage
- http://toolserver.org/
- FLOSS software tools we used
- MySQL is used for the replicated Wikimedia databases we offer to users (community version is open source)
- PostgreSQL is the backend database for our web properties
- phpMyAdmin - some users prefer a GUI interface to our MySQL database. phpMyAdmin is by far the most popular
- Apache HTTP Server - we use Apache for Subversion hosting and phpMyAdmin
- Subversion - a revision control system for source code. we offer subversion hosting to our users
- MediaWiki - for our public wiki
- PHP - used to run MediaWiki, and by some of our web hosting users
- WordPress runs the toolserver blog
- Proprietary tools we used
- Sun Solaris - most of our servers run Solaris
- Atlassian JIRA - for issue tracking and email ticketing
- Atlassian Crowd - provides single sign on between our various web properties
- Sun Java System Directory Server - LDAP account management for our web properties and Unix accounts
Wikimedia Polska
- Homepage
- http://pl.wikimedia.org
- FLOSS tools we use
- MediaWiki - the open source wiki software. We use it internally as a coordination tool for polish Wikipedia Arbitration Committee, and for our board, for testing of new MediaWiki features.
- OpenOffice.org - word processing, presentations, spreadsheets.
- Mailman - a mailing list manager.
- Postfix - a mail server.
- GIMP, Inkscape - bitmap graphics editor, vector graphics editor.
- Gentoo Linux - as an operating system on local toolserver (http://tools.wikimedia.pl)
- MySQL - used with MediaWiki, offered to users (tools).
- phpMyAdmin - GUI interface to the MySQL database.
- Apache HTTP Server - web server.
- WordPress - blogging software, for the KOED website (http://www.koed.org.pl)
- Ubuntu Linux + OpenOffice + Madar EPR 6.0 (accounting program, non-free but under Linux) - on our dedicated "treasury laptop".
Wikimedia Sverige
- About
- Non-profit organization.
- Homepage
- http://se.wikimedia.org/
- Contact
- john.andersson (at) wikimedia (dot) se
- FLOSS tools we use
- MediaWiki - chapter wiki on which we coordinate all work.
- Ubuntu - OS on office laptops
- Android - OS on office phones
- LibreOffice - word processing, spreadsheets, presentations, etc.
- Matomo - website analysis
- Firefox - web browser
- WordPress - for external website
- Mailman - for internal mailing lists
- Inkscape - vector graphics editing
- Gimp - image editor
- FLOSS cloud services we use
- Phabricator - project management
- WMF Labs - for tools
- Programs & Events Dashboard - for outreach programs
- Proprietary applications we currently use
- Windows - as dual boot on some of the laptops (when pre-installed)
- ChromeOS - on laptops we use as spares at events
- Google Authenticator - for 2-factor Authentication (CiviCRM, github, wikitech)
- Proprietary cloud services we currently use
- Google office suite:
- Google Drive - for shared file storage (also external collaborations)
- Google Docs/Sheets - for collaborative editing
- Google Slides - for presentations
- Google Forms for some internal surveying
- Google Hangouts - for board meetings and remote employees
- Google Calendar - time scheduling of meetings and shared spaces
- GitHub for code hosting of non-MediaWiki projects
- Fortnox - for accounting
- Mynewsdesk - for press releases
- Qualtrics - for surveying
- Zynatic - membership management system
- MailChimp - for mass mailing (newsletter)
- Being phased out
- Nextcloud - Was used for: file storage, collaborative editing
Wikimedia CH
- About
- Non-profit organization.
- Homepage
- https://wikimedia.ch/
- Contact
- manuel.schneider (at) wikimedia (dot) ch
- Tools we use
- Drupal/CiviCRM - for external website, accounting, member register and online donations
- Wordpress - for project websites
- MediaWiki - members wiki, executive wiki, chapters wiki
- Tine 2.0 - groupware as webmail, shared and personal calendar, shared and personal address book, synchronised via Active Sync (phones), CalDAV / CardDAV (Thunderbird/Lightning, Apple Contacts/Calendar), WebDAV file storage (with OwnCloud sync, as Windows network drive or Linux mount.webdav2)
- Courier MTA - mailserver (IMAP, POP3, SMTP)
- RoundCube - lightweight Ajax webmail
- Libre Office - word processing, spreadsheets, presentations, etc.
- Firefox
- Thunderbird, Lightning, SoGo Connector (Windows clients)
- Linux Servers - web server, mail server, backup server (office), GLAM Toolserver (office)
- Proprietary applications we currently use
- Windows - office PCs, server (Terminal Server for accounting)
- WinBiz - accounting software
- Mac OS X - office PCs
- Google docs - sometimes for document sharing
- Skype - sometimes for meetings
Wikimedia Österreich
- About
- Non-profit organization.
- Homepage
- https://wikimedia.at/
- Contact
- manuel.schneider (at) wikimedia (dot) at
- Drupal/CiviCRM - for external website, accounting, member register and online donations
- Wordpress - for project websites
- MediaWiki - members wiki, board wiki
- Tine 2.0 - groupware as webmail, shared and personal calendar, shared and personal address book, synchronised via Active Sync (phones), CalDAV / CardDAV (Thunderbird/Lightning, Apple Contacts/Calendar), WebDAV file storage (with OwnCloud sync, as Windows network drive or Linux mount.webdav2)
- Courier MTA - mailserver (IMAP, POP3, SMTP)
- RoundCube - lightweight Ajax webmail
- Libre Office - word processing, spreadsheets, presentations, etc.
- Firefox
- Thunderbird, Lightning, SoGo Connector
- Linux Servers - web server, mail server, backup server (office)
- Proprietary applications we currently use
- Windows - office PCs, server (Active Directory, server-based user profiles, WSUS, Terminal Server for accounting)
- ELBA - accounting software
- Microsoft Office
- Google docs - sometimes for document sharing
- Skype - sometimes for meetings
Wikimedia Ukraine
- Tools we use
- Fintrack, a custom financial software developed by Ilya (code not published?)
Debian
- About
- Project providing free and open-source software via a well-known Linux distribution
- Homepage
- https://www.debian.org/
- Contact
- admin@debian.social
- Tools we use
- See https://wiki.debian.org/Teams/DebianSocial
Creative Commons
- About
- Non-profit organization.
- Homepage
- http://creativecommons.org/
- Contact
- hackers (at) creativecommons (dot) org
- Tools we use
Coming soon.
See also
- mw:Upstream projects (for software actually embedded in our sites)
- Europeana's Inventory of FLOSS in the Cultural Heritage Domain
- List of things that need to be free
- ↑ TOS. Maliciously misleading usage of "open source" to mean interoperable. No code anywhere.