Volunteer Response Team/Volunteering

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The Volunteer Response Team (VRT) always welcomes new volunteers to help with answering tickets. Nonetheless, to ensure the quality of service and given the confidential nature of the work, there is a selective application procedure.

The VRTS administrators are a group of highly-trusted and experienced volunteers who assess your application to join the VRT. When assessing an application, they familiarize themselves with your work on the Wikimedia projects to ensure that you are suitable as an addition to the VRT. It therefore takes some time before you receive a response regarding your application.

How do I volunteer?

If you are interested in volunteering, please read VRT/Recruiting for information about what the job entails. Feel free to join #wikimedia-vrt^connect to ask any questions that you might have with regard to the Wikimedia Volunteer Response Team. Before applying, please ensure that you are:

• Willing to work on difficult, sensitive, and at times hostile messages
• Courteous, skilled at resolving disputes, friendly – even in the face of hostility – sensitive to the needs of outsiders, and have exemplary discretion
• Willing to sign the VRTS users confidentiality agreement, considering the access to nonpublic personal data policy
• 16 years of age or older

Please review the list of queues prior to submitting your application, and apply for all of those queues where you think you'd be able to help.

Notes

• The VRT is especially interested in users who are entrusted with any special tools on local projects (sysop, bureaucrat, checkuser, etc.), though this is not an absolute requirement.
• Please also add links to help desk posts, talk pages, or other discussions you think are relevant.
• Language skills — other than English — are also highly appreciated. Additional help in language queues is greatly needed and we'd like to know if you are able to help in any other language.
• If you already have access to VRTS, and you'd like to get access to additional queues, you typically don't need to apply here. Ask on Administrator requests on vrt-wiki instead.
• Permissions queues: users that already have strong knowledge of and experience with copyright issues, like administrators or license reviewers on Wikimedia Commons, are highly appreciated and invited to volunteer. Users without such skills should apply for info queues instead.

German-speaking volunteers

If you'd like to volunteer for the info-de queue, please apply locally by following the instructions at de:Wikipedia:Support-Team#Mitarbeit im Support-Team.

Dutch-speaking volunteers

If you'd like to volunteer for the info-nl queue, please apply below and send an email to contact-nllistswikimediaorg for the team to assess your application.

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Aviram7

• User links: Aviram7 (talk • contribs • CentralAuth • global • count • blocks)
• Babel/Languages you can reply in:En-1, En-2 Hi-3, Hi.
• Your most active user talk page(s): Enwiki
• Queues you would like access to: info-en
• Email sent? Yes

I'd like to offer my assistance to the Volunteer Response Team because I'm well-versed in spam, Vandalism and oversighter or abuses of multiple accounts and I'm confident in helping users with various other issues. I've become a Patrollers on Metawiki and new page reviewer, rollbacker, and pending changes reviewer, pagemovers on the English Wikipedia. I'm always ready to be solving other users probelms.

I confirm my age is 19 years old as per Willing to sign the VRTS users confidentiality agreement, considering the access to nonpublic personal data policy. 😊~~ αvírαm|(tαlk) 16:27, 27 March 2024 (UTC)

Amortias

• User links: Amortias (talk • contribs • CentralAuth • global • count • blocks)
• Babel/Languages you can reply in:
• Your most active user talk page(s): [1]
• Queues you would like access to: info-en; info-simple; There's mention of a Wikipedia queue but couldn't see the queue name in the list.
• Email sent? Y

I'd like to help out on the Volunteer Response Team because prior to taking an unplanned WikiBreak i was a previous member of the old solution (OTRS) and am working to get back up to the level of support/assistance i was previously offering on the various projects. I am currently an administrator on the en-wiki. Amortias (talk) 16:05, 30 March 2024 (UTC)

Gruzin

• User links: Gruzin (talk • contribs • CentralAuth • global • count • blocks)
• Babel/Languages you can reply in: Pl-N, fr-4, ru-3
• Your most active user talk page(s):pl.wiki
• Queues you would like access to:info-pl
• Email sent?yes

I was already a volunteer, but due to lack of time I had to leave the team. Now that I had the opportunity, I wanted to come back and support the efforts Gruzin (talk) 17:49, 1 April 2024 (UTC)