Reolian

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Reolian Public Transport Co.,LTD
Sociedade de Transportes Públicos Reolian, SA
維澳蓮運公共運輸股份有限公司

IndustryPublic transport
Founded2009
Headquarters,
China
Area served
Macau
OwnerRATP Group - Veolia Transdev - HN Group
Number of employees
550 (2011)
Websitehttp://www.reolian.com.mo[1]

Reolian Public Transport Co. (Reolian), (Chinese: 維澳蓮運公共運輸股份有限公司) is one of the three Bus Public Transport Operators of Macao along with Transmac and Transportas Companhia de Macau.

History

Reolian was founded in 2009 after an invitation to a tender organized by the government of Macau.[2] One of the objectives of the tender was to liberalize the public bus service market by opening this market to more bus operators by grouping the 60 Macau bus lines into five different sections. In this configuration, up to five different bus operators would have the chance to operate.

After the tender result Reolian was selected to operate three of the five sections available, The remaining two sections were granted to Transmac. Transportas Companhia de Macau was initially disqualified for arriving four minutes late in handling its proposal.[3] After several months of legal battles between the government and Transportas Companhia de Macau, an agreement was reached between all parties on August 13. In exchange for TCM dropping all lawsuits that contest the government’s handling of the tendering process, Reolian was deprived from one of its awarded section.[4]

Previous to the operation, Reolian declared that it was facing some difficulties in recruiting the 400 drivers that were necessary to operate properly the 26 bus lines awarded [5][6][7] On August 1, 2011, Reolian started its public transport service officially with 250 drivers instead of the planned 400.[8] The Transport Department therefore asked the other two selected operators, Transmac and Transportas Companhia de Macau to support Reolian with some additional services on four lines until additional drivers could be hired.[9]

In September 2011, Reolian increased the wage of its drivers by 30% to accelerate its recruitment process. 60 additional drivers, coming from other two public operators and private shuttle industries, were recruited following this decision. This put an end to the support provided by the other two operators. At the end of the month, Reolian had 390 drivers, 40% of whom were recruited from outside the public transport industry.[10]

The driver turnover rate during the first 3 months of operation was 20%, which was still affecting its stability.[citation needed]

In February 2012, Reolian took part in Google Transit program. This public transport route planner for Macao was launched. The data of Macao's 58 regular bus lines (excluding special lines) has been integrated to Google Maps.[11]

ZK6902HG bus used by Reolian in Macao, China
Reolian bus maintenance center in Macao, China
Inside Reolian's ZK6902HG bus

Fleet

Reolian has 245 newly equipped buses.

Bus Fleet Details
Bus Model Bus Number Quantities Purchased
Year
Length Passenger
Capacity
Operating on bus route Remarks
Yutong Group
ZK6118HGE
3001-3087 87 2011 10.6m 69 1 - 3 - 3X - 10 - 10X - 30 - MT1 - MT2 Low entry
Yutong Group
ZK6902HG
2001-2070 70 2011 9.6m 68 3A - 10A - 10B 11 - 28A - 50 two step entry
Yutong Group
ZK6770HG
1001-1088 88 2011 7m 36 8 - 8A - 18 - 21A - 23 - 27 - 28B - 28BX - 35 - 36 - 50X - H1 three step entry

All the buses are equipped with Air Con, LED screen for passenger information, 2 doors (Entrance and Exit Doors), Automatic Gears, and GPS system.[12].

Routes

Reolian operates 27 of the 61 public bus lines in Macao as of August 1, 2011:[13]

Type of service

Normal Route Route operated all week, generally from 6am until midnight
Express Route Route only operated from 7am to 9am from Monday to Saturday
Special Route Route only available for a certain period. Line 31 is only available during the training, first and second day of Macao Grand Prix)

Key

~ Fare depending on the origin, only the maximum fare is indicated here
indicates that the Route is circular

Bus Routes operated by Reolian

Route Start End Fare Type of service
Route 1 Border Gate Barra MOP$3.2 Normal Route
Route 3 Border Gate Ferry Terminal MOP$3.2 Normal Route
Route 3A Border Gate P.Ponte Horta MOP$3.2 Normal Route
Route 3X AV. ALM. Lacerda/Ouvidor Arriaga Ferreira Amaral Square MOP$3.2 Express Route
Route 8 Estrada Ilha Verde Jai Alai MOP$3.2 Normal Route
Route 8A Estrada Ilha Verde Ferreira Amaral Square MOP$3.2 Normal Route
Route 10 Border Gate Barra MOP$3.2 Normal Route
Route 10A Ferry Terminal Barra MOP$3.2 Normal Route
Route 10B Border Gate Praia Grande MOP$3.2 Normal Route
Route 10X Border Gate Ferreira Amaral Square MOP$3.2 Express Route
Route 11 Barra Taipa MOP$4.2 ~ Normal Route
Route 18 Border Gate Barra MOP$3.2 Normal Route
Route 21A Barra Hac Sa Beach MOP$6.4 ~ Normal Route
Route 23 Estrada Ilha Verde Macau Tower MOP$3.2 Normal Route
Route 27 Estrada Ilha Verde Areia Preta MOP$3.2 Normal Route
Route 28A Ferry Terminal Taipa MOP$4.2 ~ Normal Route
Route 28B Estrada Ilha Verde A-Ma Temple MOP$3.2 Normal Route
Route 28BX Estrada Ilha Verde Ferreira Amaral Square MOP$3.2 Normal Route
Route 30 Rua Lei Pou Chon Taipa MOP$4.2 ~ Normal Route
Route 31 Forum Ferry Terminal Free Special Route
Route 35 Ocean Gardens Driving Test Center MOP$2.8 Normal Route
Route 36 Ocean Gardens Aeroporto de Macau MOP$2.8 Normal Route
Route 50 Ferreira Amaral Square Coloane Village MOP$6.4 ~ Normal Route
Route 50X Ferreira Amaral Square Driving Test Center MOP$4.2 ~ Normal Route
Route H1 S. Januário Hospital Rua do Campo MOP$3.2 Normal Route
Route MT1 City Day Plaza Macau Airport MOP$4.2 ~ Normal Route
Route MT2 City Day Plaza Macau Airport MOP$4.2 ~ Normal Route

Accidents and incidents

Some figures given by Macao Government in January 2012 mentioned that Reolian had a higher number of accidents compared to the other two operators (Transmac and T.C.M.). However, given that these figures have not been given using any ratio, such as accidents per kilometer, and operating environments have not been taken into account, these figures may not represent actual performance accurately. In addition to this, it does not reflect the type of accidents that were considered in the figures presented nor its sources (from the police or directly from the 3 operators).[14][15].

  • 29 July 2011, 100 drivers gather at the Macau Tower Reolian depot to protest the case.[16][17]
  • 11 August 2011, a Reolian route 21A had an accident at Cheoc Van.[18]
  • 1 September 2011, a Reolian route 28A bus run out of fuel.[19][20]
  • 16 September 2011, MASTV reported that a Reolian route 50 bus which carrying passengers drive inside the petrol station to add oil.[21][22]
  • 4 October 2011, a Reolian route 1 bus hit a 70-year-old Man at Fai Chi Kei.[23]
  • 10 October 2011, Macao Daily News report that a Reolian bus stop the bus in the middle of the road.[24]
  • 28 October 2011, a Reolian route 8 bumbed into a lamp pole at Rua Manuel Arriaga.[25]
  • 22 January 2012, on Reolian route 28BX - fatality accident between a Reolian bus and a motorcycle.[26][27]
  • 12 Februray 2012, an elderly passenger get off at the MGM bus stop very slow, but the Reolian driver close the door quickly and use abusive language.[28]
  • 19 February 2012, A Reolian route 10B bus was still running, but the driver open the door to let the passengers alight.
  • 20 February 2012, a Reolian route 10 bus was involved in an accident with a motorcycle at Vencelau das Morais.[29]
  • 23 February 2012, a Reolian route 30's handle inside the bus broke.
  • 24 February 2012, on Reolian route 23 - accident between a Reolian bus and a pedestrian who passed away few days after at the hospital.[30][31]
  • 25 January 2012, a Reolian route 27 was involved in an accident with a gas truck at Areia Preta. The truck driver did not respect a red light.[32]
  • 2 February 2012, Macao Daily News reported that a Reolian route 10 driver talk mobile while driving.[33]
  • 11 February 2012, a Reolian route 18 bus was broken down at Rua da Barca.[34]
  • 12 Februray 2012, an elderly passenger get off at the MGM bus stop very slow, but the Reolian driver close the door quickly and use abusive language.[35]
  • 16 February 2012, a Reolian route 3 bus drivers clip a passenger's bag when closing the doors.[36]
  • 20 February 2012, a Reolian route 10 bus was involved in an accident with a motorcycle at Vencelau das Morais.[37]
  • 5 March 2012, on Reolian route 3 - a 82-year-old woman fell down from the exit door of the bus, The woman was seriously injured in this accident.[38]
  • 26 February 2012, a Reolian route 8 bus, when the driver close the door, it clip a 91-year-old woman, she was hurt and send to the Hospital.[39]
  • 5 March 2012, a Reolian route 3 bus clip a 82-year-old woman, her leg need to cut due to this accident.[40]
  • 14 March 2012, a Reolian bus hit the railings at Tamagnini Barbosa.
  • 22 March 2012, a Reolian route 30 was involved in an accident with a taxi at NAPE.[41]
  • 24 March 2012, a Reolian route 35 crashed at Estrada Lou Lim Ieoc.[42]
  • 31 March 2012, a Reolian route 10B bus had an accident near the Forum of Macau.[43]
  • 5 April 2012, a Reolian route 50 was involved in an accident with a police car at Cotai Frontier Post.[44]
  • 12 April 2012, a Reolian route 3 bus, when leaving the bus stop beside Escola Portuguese de Macau, the driver make a emergency stop and hurt a 4-years old child.[45]

See also

References

  1. ^ http://www.reolian.com.mo/en/about
  2. ^ http://www.ratpdev.com/_subsidiaries/subsidiary_macau.php
  3. ^ http://www.macaudailytimes.com.mo/macau/13028-DSAT-strives-open-bus-services-October.html
  4. ^ http://www.macaubusiness.com/news/second-chance/5439/
  5. ^ http://www.macaudailytimes.com.mo/macau/27416-Reolian-final-trials-still-hiring-drivers.html
  6. ^ http://www.macaudailytimes.com.mo/macau/24926-Reolian-still-needs-230-drivers-before-August.html
  7. ^ http://macaubusiness.culiasolutions.org/news/transport-news/first-gear-2/10428/
  8. ^ http://www.macaudailytimes.com.mo/macau/29888-Reolians-chief-TDM-Talk-Show-Public-transport-industry-need-more-rules.html
  9. ^ http://www.macaudailytimes.com.mo/macau/27986-Transmac-boost-Reolians-busier-routes.html
  10. ^ http://www.macaudailytimes.com.mo/macau/29888-Reolians-chief-TDM-Talk-Show-Public-transport-industry-need-more-rules.html
  11. ^ http://www.reolian.com.mo/en/route-planner
  12. ^ http://www.reolian.com.mo/en/our-company General Information about Reolian
  13. ^ http://www.reolian.com.mo/en/maps-and-schedules General view of Reolian Public Transport bus routes
  14. ^ http://www.tdm.com.mo/c_news/index.php?v=144527
  15. ^ http://www.macaodaily.com/html/2012-02/28/content_677033.htm
  16. ^ "維澳蓮運巴士司機聚集鼓譟" (in Chinese (Hong Kong)). TDM. 2011-07-29.
  17. ^ "維澳蓮運遭司機集體投訴" (in Chinese (Hong Kong)). TDM. 2011-07-29.
  18. ^ "蓮運巴撞牆險墮坡" (in Chinese (Hong Kong)). Chengpou. 2011-08-12.
  19. ^ "冇油!" (in Chinese (Hong Kong)). Macao Daily. 2011-09-01.
  20. ^ "綠巴冇油致拋錨 低級錯誤搵嚟搞" (in Chinese (Hong Kong)). Macao Daily. 2011-09-02.
  21. ^ "無視安全? 綠巴載客途中加油不熄匙" (in Chinese (Hong Kong)). MASTV. 2011-09-18.
  22. ^ "綠巴載同乘客入油涉人為錯誤" (in Chinese (Hong Kong)). TDM. 2011-09-21.
  23. ^ "老翁遭巴士撞傷膝" (in Chinese (Hong Kong)). Macao Daily. 2011-10-04.
  24. ^ "忘記埋站車急刹 司機渾噩人命押" (in Chinese (Hong Kong)). Macao Daily. 2011-10-10.
  25. ^ "巴士撞燈柱無人受傷" (in Chinese (Hong Kong)). TDM. 2011-10-28.
  26. ^ "綠巴與電單車碰撞女騎士死亡" (in Chinese (Hong Kong)). TDM. 2012-01-22.
  27. ^ "入漁翁彎與巴士碰撞 女騎士捲車底慘死" (in Chinese (Hong Kong)). Macao Daily. 2012-01-23.
  28. ^ "司機態度待改善 乘客至上應不變" (in Chinese (Hong Kong)). Macao Daily. 2012-02-14.
  29. ^ "巴士鐵馬相撞騎士輕傷" (in Chinese (Hong Kong)). Macao Daily. 2012-02-21.
  30. ^ "80歲老翁疑被巴士撞致重傷" (in Chinese (Hong Kong)). TDM. 2012-02-24.
  31. ^ "交通意外老翁傷重不治" (in Chinese (Hong Kong)). Macao Daily. 2012-02-26.
  32. ^ "疑衝紅燈出事 綠巴撼石油氣車一傷" (in Chinese (Hong Kong)). Macao Daily. 2012-01-25.
  33. ^ "行車期間講電話 巴士司機操守差" (in Chinese (Hong Kong)). Macao Daily. 2012-02-04.
  34. ^ "綠巴渡船街死火大塞車" (in Chinese (Hong Kong)). Macao Daily. 2012-02-17.
  35. ^ "司機態度待改善 乘客至上應不變" (in Chinese (Hong Kong)). Macao Daily. 2012-02-14.
  36. ^ "車門夾袋小意外 司機惡斥實不該" (in Chinese (Hong Kong)). Macao Daily. 2012-02-17.
  37. ^ "巴士鐵馬相撞騎士輕傷" (in Chinese (Hong Kong)). Macao Daily. 2012-02-21.
  38. ^ "老婦步下巴士時被輾過重傷" (in Chinese (Hong Kong)). TDM. 2012-03-05.
  39. ^ "一名91歲老婦疑被巴士車門夾傷" (in Chinese (Hong Kong)). TDM. 2012-02-26.
  40. ^ "老婦步下巴士時被輾過重傷" (in Chinese (Hong Kong)). TDM. 2012-03-05.
  41. ^ "巴士黑的相撞無人傷" (in Chinese (Hong Kong)). Macao Daily. 2012-03-23.
  42. ^ Macau Buses and public transport enthusiastic Facebook
  43. ^ 澳門巴士/公共交通迷facebook專頁
  44. ^ "一巴士轉線時涉疏忽撞警車" (in Chinese (Hong Kong)). 澳廣視. 2012-04-05.
  45. ^ "約翰四世大馬路巴士急煞一女童傷" (in Chinese (Hong Kong)). 澳廣視. 2012-04-12.

External links